wGrow - Team Notes

Sharing Expertise: Tech Insights and Case Studies

TECOM, Order Processing System

TECOM is our in-house ERP system for Order Process. System is great for sellers running multiple shops in various platforms and countries. We create many reports and features to address the problems faced by the management team and operation team.

Below are a few selected features highlight. And you are welcome to contact us for a demo. We also offer customized development service to further improve the system if your business has unique demands.

 

Business Units Orders & Members Chart

System_1

In a simple chart view, users can see the orders done by different business units, platforms, shops and the new customer signups in the last 30 days. 


 

Order Summary by Platforms & Shops, with Stock Inventory

System_2

Chart view for orders quantity, order amounts for all shops & platforms, and with the matching inventory data update over last 30 days.


 

Platform & Dedicated Portals Sales Summary

System_3

Via table format, data can be presented via actual numbers. All data can be exported into Excel format for further offline analysis and reporting.


Order Data View By Business Units

System_4

System allows users to create many Business Units, classified by location, department, subsidiary and much more. Sales data can be analysed with the matching BU setup.


Product Inventory Management

System_5

Inventory module allows stocks to be tracked by Products, By Batches, By Categories and update with a single interface. Inventory level alarms can be set as well.


Pick & Pack Data Generation

System_6

Order Process team can review and generate orders from all platforms, make amendments, and export into Excel file with Pick & Pack data for warehouse team to process. A clear cut between order management team and warehouse support team. This is the exact function which enable centralized order process team, while warehouse team can be in their own countries.


Customer Management Module

System_7

If platform allows, you may download limited set of customer data and perform some analysis job here. Same people may purchase your products in different platforms, and we can tally the repeat purchase data here, and analyse more customer purchase behaviours to support a better marketing campaign execution.


 

Sales Reports

System_8

Full sales report data, with data summarized from all platforms and shops supported. Data can be exported into Excel format for custom reporting and analysis.


 

Stock Card Report

System_9

Stock Card Report allows users to filter (By Product, by category, by keywords, by dates) and search products in different warehouses. Low quantity or near expiry date products will be highlighted in colors for extra attention.

 

The system we designed and built are from our many years of running our own eCommerce shops and we always upgrade this system to support new platforms. Feel free to approach us if you think this system can help your business. We can assist to create your whole eCommerce business with a proper system. A good system will increase the productivity, reduce human errors, and save cost.

 

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  • Our Address:
    114 Lavender Street, #07-51, CT Hub 2, Singapore 338729
    Malaysia Johor - 99-01 Jalan Adda 3/1 Taman Adda Height 81100 Johor Bahru Johor, Malaysia
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